Watch out- the Copy/Print center now charges what they call an "Express Guarantee", meaning an extra charge on anything printed in person. This is a new corporate policy, and totalled $4 on top of my $14 printing expense. I feel like this is outrageous, and am sending an email to their corporate office. If you want to charge over 25% more, then just plainly raise your already overly high prices. Don't charge an "Express Guarantee".
This is the first place I stop to get any of my office supplies. Larissa has always been super friendly, fun to chat with and she goes out of her way to make sure I find exactly what I'm looking for! Awesome customer service!
I called the store trying to get a price on running a diagonastic and was on hold for about an hour. Once I arrived in store I approached a group on employee standing in a circle talking and was dismissed very quickly on a mediocre issue. I was not assisted till after waiting 15 minutes.
Kiosk said had 1 in stock of the item I needed. Staff completely unhelpful.
Been using the tech geeks here for my computer needs for years. Yes, there can be a bit of a wait sometimes to speak to someone as they are generally busy each time I visit, but once available they always take the time to make sure my questions are answered in a way I can understand. This level of service is truly hard to find nowadays and they have been consistent for many years. -Longtime Customer
Staples is a US Electronics Store based in Fredericksburg, Virginia. Staples is located at 2003 Plank Rd, Fredericksburg, VA 22401, USA.
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