Worst customer service I've ever experienced. Ordered my mom a same day delivery as advertised on their website to find out much later on that they didn't deliver it. They didn't even give a professional phone call, instead a brief rude email. I responded saying that they should not advertise and make customers pay in advance if they can not deliver. I didn't even ask for a refund but Robin Stoner rudely replied again and notified me that they had cancelled my order. If you are expecting to get what this place advertises then don't. Rude and unprofessional.
Very happy with my purchase! I called from out of state and spoke to Robin. I told her my price limit and asked what she could do last minute, I forgot my sister in law's birthday until the day before. I gave her my credit card and entrusted her to help. She took care of everything and we were all very happy with the finished product! Beautifully done! Kay was pleased to receive flowers at work. What a wonderful surprise. Thanks so much Robin, I bookmarked you for the next time ;-)
We were very pleased with the floral arrangements for our daughter's wedding. We met with Robin a few times to give her an idea of what we were looking for, including the bridal bouquet, floral arrangements for the altar, decorations for the pews, and, most importantly, the centerpieces for the tables at the reception.We were using family heirlooms of antique glass, and we asked Robin to provide individual, custom arrangements for each table. Robin and her crew arrived at the reception venue early on the day of the wedding and went to work. The beauty of the glass was enhanced by the arrangements. She was Very affordable, and was very attentive to our needs.
Hello my name is Robin, I am the owner of Enchanted Petals! I love what I do and I'm doing what I love! I love to create things that my others happy! We are delivering smiles each day! Let us deliver a bouquet of smiles to your special someone today!
Personal service attention to detail. Robin is excellent. I'm so glad I found her for my floral needs. Excellent prices and absolutely beautiful arrangements. My gf loves all of them and everyone always comments on them.
Enchanted Petals is a US Florist based in Fredericksburg, Virginia. Enchanted Petals is located at 6812 Greenvale Rd, Fredericksburg, VA 22407, USA.
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