Jay was a pleasure to deal with. I would definitely use them again. My bronco came out very nice.
The car looks better than it did before but there is orange peel in it. For $1400 I expected a little better. The associate that helped me was not very knowledgeable; he wasn't even going to give me my warranty information until I asked for it. They took 8 days to paint my car, so if you do go here, be prepared for an excruciatingly long wait. When I called for the total price of my estimate the associate said he would call back and never did. Also, when I specifically told him I wanted to pay by Maaco card he asked me to put down half. I looked at him puzzled and asked what about the card and then he said “Oh you want to put everything on the card.” Did not even explain to me that stripping of the hood, roof and deck lid was not a requirement, Maaco just wouldn’t warranty it. But if you’re trying to save money on an old car, that would have been very useful information. I do not recommend ever going to this location.
I was rear ended in a Sienna in July. Chose Maaco only because I'm a single working Mom and they are open on Saturdays. Local rental car driver told me they don' t have many customers for Maaco. Maaco kept asking me how they were getting paid which irritated me. At fault party insurance came out and gave them an estimate and they charged every penny of it. Got my car back and they said they replaced the tailgate but used my original back glass. I waited forever for my car. The back glass molding job they did is pitiful. They also had to take out my rear seats and the day i got my car back the metal bar in the back of the rear seats just fell off. Yep! They broke it and hung it back on to try and cover their error. Same one guy always answers phone or goes to voice mail. I will never go back there again!
Received written estimate 11/15/16. Was told estimates are valid for 30 days. Wanted to schedule the work. Called and left voicemail early December. No reply. Called and spoke with someone about scheduling on 12/12. He said the estimate we had was no longer valid as it was a Black Friday Special and that he had 2 estimates on file for us - one that was the price we had on our estimate and one that was higher. He said the higher price was the cost we would pay and said I could pay that or come back in for another estimate. I said no thank you. Mentioned this to my husband, who called and left a simple voicemail with his name and number, a few days later. We never received a call back.
Jay was a pleasure to work with! I have a old full size bronco restored by them and they did one heck of a job. Everyone always complimented the paint on it. Heck they even let me come in on Saturdays or weekdays when I had off to do some of the mechanical work on it. In fact I am going to have them repaint my F250 when it comes time for that.
Maaco Collision Repair Auto Painting is a US Car Repair based in Fredericksburg, Virginia. Maaco Collision Repair Auto Painting is located at 4600 Lassen Ln, Fredericksburg, VA 22408, USA.
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