Found Brian at a Harley dealer when I was having engine oil consumption issues on a 09 ultra with 2400 miles on the odometer after taking it to 5 other dealers and no one would look at it he was the only one that would dig deeper into the problem. He was able to find a broken oil ring and replaced the top half of the engine and back on the road I went no more problems. then had a tire replaced at the same dealer only to find out that he had left . Leaving the dealer the bike shook so bad I couldn't ride it .so back to the dealer again 3 more times still with no resolve. Found Brian again at OTC and he found the problems after about 20 min. and repaired it . Tire balance and air pressure from dealer was all wrong. I would rather pay Brian to work on my bike then get it repaired under warranty at the dealer. Harley Lost a good one here. Excellent Guy , Tech and now friend
just started using good so far
Brian and his crew are great. Very thorough and reasonably priced
Best shop for fixing your bike! They are thorough, helpful, and they do quality work. They tell you when they will have your bike fixed and they call you if anything changes or they find issues as they are working on your bike so you know what to expect. I brought my Harley Deuce here for service and they did a great job.
I thought I had left a review on here but I don't see it. To begin with, five star service. My experience was different being that my bike (HD Street Glide) was drained completely of fluids for proper shipment and I had just moved to the area. I needed to get my bike to a shop, and nobody offered to assist...but OTC. They actually drove to my house, picked up my bike, completed the service, and stored it (maybe two weeks) until all of my registration documents (overseas transfer) were completed. Their service every time I called was nice, up front (honest), and very intellectual in providing you correct guidance on parts and performance. Their prices are very reasonable for both service and parts. I only provide reviews on excellent and horrible service, about 1% of my experiences, and I'm truly happy OTC is in the upper echelon. Thank you OTC. If you need service or parts, please don't hesitate to use this small business...you will not be disappointed.
Olde Towne Cycle is a US Car Repair based in Fredericksburg, Virginia. Olde Towne Cycle is located at Building A, 68 Cool Springs Rd C, Fredericksburg, VA 22405, USA.
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