Spent 4 hours waiting for my stuff to be gone through. Just for them to not take hundreds of items. Including Christmas dress, fall dress, sweatshirts, sleepers, outfits etc. will never waste my time doing that ever again. Way worth it to consign and shop at the weecycle.
Never recieved a text that our clothes were ready, which we were waiting for. We brought them in two new $7 tubs which they had lost and donated all the clothes. Employee had an attitude when we confronted her about never recieving a text. Manager didn’t do anything. Do not shop here
My wife went up there, took 2 full bags of clothes that were pretty much new. Most of the clothes still had tags on them and this crappy store only took 11 pieces and offered $15 for them. Plus she stated the store was dirty and smelled really bad. My wife was up there for 1 hour and a half. The people in the store were rude and no customer service. I'd advise you not to go there. Don't waist your time.
Do not shop here bc this store is is being managed by a woman named Lily that knows absolutely NOTHING about customer service! Being a mother we tend to forget things trying to keep up with our children, our jobs, etc. I forgot my stroller was in my husband's car. After driving over 45 min to get here my son was sleeping. Lily looked at me as if I was trash. Gave my son a dirty look and refused to let me use a stroller. I understand the rules but sometimes you need to go out of your way for your customers. I was unable to purchase anything because I was holding my sleeping child. Not to mention I was a loyal customer for many years and have spent alot of money here!
If could i would give negative stars. Listen to all these reviews DON'T COME HERE TO BUY OR SELL ANYTHING. HAD BASICALLY NEW CLOTHES OVER 100 ITEMS IN 3 BASKETS AND ONLY TOOK 17 PIECES. So took clothes back i felt better donated them. Dont waste your time and gas coming here. Better off going to goodwill to do shopping as well. O store also stinks and dirty. YOU HAD BEEN WARNED
Once Upon A Child is a US Clothing Store based in Fredericksburg, Virginia. Once Upon A Child is located at 1831 Carl D. Silver Parkway, Fredericksburg, VA 22401, USA.
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