My 70 year old Mom rented a mower from this place, guy name Randy.. she paid the payments . And we called an talk to Randy back in may.2017 of this year. Explaining the reason my mom did not have the mower any longer. AND ask them to stop taking the payments out of my mom's SSI checks each month. My Dad past away March 1 2017. My mom used Arrons rental to have a mower to mow her grass. As of may she lost her home . Due fact her checks was not enough cover rent. An mower was taking also, But they continued to keep taking payments an still are taking payments out of her SSI check. Last payment taking was Nov 2 .. I have called an ask them again please leave her checks alone. Called the corporate office 3 days in a row . With still no phone calls back. I want Arrons rental. You pay my mother the money they owe her back on her card. Randy. Did call back . Saying they stopped the payments. Of course after yet another payment taking out again . How does a company do this to a 70 yrs old woman who has lost so much.. yes she rented the mower. But was not her fault the mower was stolen. An on which I'm sure Arrons rental has some type of coverage for . I won't rest until she gets a refund from Nov 2 to may 2017 ..
I am a new customer haven’t received my merchandise, haven’t even gotten a courtesy call, it was stated 5-7 business days today makes the 7th day I just want my product and they already had my next payment the 15th and I haven’t even received anything. So I have to call again to see how that works just frustrating
I wouldn't recommend this store to anyone! Totally and completely disrespectful and rude. The one on Gateway recently closed and our contracts that we have had with them for years were sent to this store. Ever since then it's been complete hell to the point I told them to come and pick up a tv and entertainment center and then paid off our washer and dryer in full to be rid of them. I would rather buy another tv outright and a tv stand instead of over paying for outdated used junk. It took them 3 failed attempts to come and get the merchandise because they just sent out someone from another store and it's solid wood that he couldn't carry out himself. It all started when the contacts were transferred to this store... previously I had made a few arrangements with late payments throughout the years and they were more then willing to wait an extra week for a payment and a half. But as soon as this store took over I started receiving calls the day the bill was due all hours of the day and night every single day finally after one week late I called and told them instead of making a payment that they would need to send someone out to get this merchandise because I no longer wanted it due to their behavior and disrespectful employees. They begged me to make a payment instead to which I declined many times.. finally they said in order to pick it up we need you to make a half payment... ummm if I am returning the equipment to you I am not going to pay you anything, to which he replied if you ever rent from us again that balance will be due... totally unethical as it states any payments towards merchandise that you return you can pick back up where you left off anytime in the future for similar merchandise and you don't lose out on what you have already paid! Complete lie and bogus customer service! Do not rent from them!
There is a truly psychotic woman who works at this location. She banged on my door for A HOUR, after THREE people (including two managers ) told her the merchandise was not here and to leave!!!! They refuse to fire this mentally ill woman. DO NOT RENT FROM THIS PLACE!!!!
Aaron S is a US Furniture Store based in Fredericksburg, Virginia. Aaron S is located at 5087 Jefferson Davis Hwy, Fredericksburg, VA 22408, USA.
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