Great furniture. Most of the sales people are welcoming and not pushy. We were not overall satisfied with our salesman. I do recommend their furniture. It is all American made.
The latest review I wrote was deleted, hmmm wonder why that would be? How about instead of deleting comments the store reach out to the customer regarding their concerns. Must have been embarrassed by the lack of professionalism exhibited by the employees. Recent experience we had was that we walked into the the stored and were allowed to walk to the back of the store and back to the front as we exited and not a single sales associated offered any assistance towards us. Almost positive it was due to our ethnic background and they thought we couldn't afford their furniture. However, we received excellent service elsewhere and fully furnished four of our rooms. Basset will forever be scratched form our furniture shopping list. We do not recommend this place to anyone!!
I've bought quite a bit of furniture from this location--I keep coming back. I trust the people who work there. I like the salespeople's dedication to detail and follow-up; the delivery guys were very careful with my $6,500 leather couch on a tight curve; and I love the quality of the merchandise. Martha was my saleslady and she is awesome! She's so very, very courteous and customer-service oriented! I know that if I have a problem, she's on it!
Staff was very slow to offer assistance, greeted others that came in after me. I had to seek out help. If I found something of interest I would not have purchased from this store.
Totally love my sofa Carol was such a big help picking fabrics and a pleasure to work with. It arrived a week and half early. The staff was wonderful I totally recommend Bassett Furniture in Fredericksburg Va and ask for Carol you won't regret it.
Bassett Home Furnishings is a US Furniture Store based in Fredericksburg, Virginia. Bassett Home Furnishings is located at 1551 Carl D. Silver Parkway, Fredericksburg, VA 22401, USA.
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